Opening
Alex Hardiman (00:00:00): One thing that's really interesting is that our impact and our business goals are in service of our mission, which is to seek the truth and help people understand the world, not the other way around. What it means is that the way that we think about impact is growing a giant subscription business. That business exists to strengthen an informed democracy at a time when people are struggling to understand basic facts and struggling to understand each other....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Low-ego framing
scription: "Is it our homes?\" You have to help people understand, \"Okay, when we talk product, we mean the website and app.\" What do you think of the product at The New York Times, covering product...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Alex Hardiman (00:05:08): Thank you. No, no, that sounds awesome. Let's dive right in. Lenny (00:05:12): Okay, before we dive in, I'd love to get a...
Accepts praise without shrinking from it or turning it into a performance.
Return warmth
product management, right? You're coming in, and I think there was ... What I appreciated about that time inside of Facebook was that there was just this incredible humility that was needed to really...
Matches the guest's warmth and keeps the social temperature generous.
Low-ego framing
Lenny (00:09:19): Oh, my God. Before you move on, just what was that like? I don't know how one can describe that experience, but what do you think about when you think back to that time? Alex...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Lenny (01:10:33): I love that as a closing thought. Alex, thank you again so much...
Accepts praise without shrinking from it or turning it into a performance.