Opening
Lenny Rachitsky (00:00:00): I want to dive right into talking about your advice on having difficult conversations, where like in performance review season, what do you suggest when someone's being told they're not going to get the promotion? Alisa Cohn (00:00:10): Hope for the future is so important. I know this is going to be challenging for you to hear, not going to promote you, but I want you to know this....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Low-ego framing
the leader who everyone loves, but what really needs to happen very often is, we need to drive towards results. This employee continuing to not really do a great job at their job, you don't want to...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
went home early and the whole thing. The next day she came in and she said, "Thank you so much for telling me that. I wish someone had told me that 15 years ago. I think I could have had a different career.
Accepts praise without shrinking from it or turning it into a performance.
Return warmth
e, okay, "Matilda, part of your job is to be able to create these documents and I appreciate that you do them on time. What I've observed is that they can often be not as structured as I'd like them to be and...
Matches the guest's warmth and keeps the social temperature generous.
Low-ego framing
Alisa Cohn (00:06:48): You can think about it some more, right? I'm not going to...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
3:09): From Start-Up to Grown-Up. I love that title. Alisa Cohn (01:23:11): Thank you. Lenny Rachitsky (01:23:12): Alisa, thank you so much for being here. This was awesome. Alisa Cohn...
Accepts praise without shrinking from it or turning it into a performance.