Claire Vo

Claire Vo (00:00:00): People often think that I get hired into later stage companies because I'm supposed to teach them how to operate like a big company, and in fact, I say I'm hired to remind them they can operate like a startup. Lenny (00:00:11): Everybody wants this. Everyone's like, "Yes, move fast, amazing quality." What's an example of that for you? Claire Vo (00:00:16): I communicate to my leaders that my expectation is they bring in the clock speed one click faster....

The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.

(00:00:00): People often think that I get hired into later stage companies because I'm supposed to teach them how to operate like a big company, and in fact, I say I'm hired to remind them they can...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Claire Vo (00:04:20): Oh, thank you for having me. I'm excited to be here. Lenny (00:04:22): I'm even more excited. You're someone that, to me, has...

Accepts praise without shrinking from it or turning it into a performance.

It reminds me of Kim Scott, who's on the podcast, shared this story about Bob. I don't know if you remember that story at all of just this guy at their company who was just doing a bad job and everyone knew he...

Uses we/us, uncertainty, or learner framing instead of performing authority.

t, but you've been working at larger companies for a while now. And I hear that you're really good at setting a fast pace within larger companies and maintaining that startup focus while also having a very high bar for...

Says the strength directly to the guest, not only about them.

Lenny (01:27:13): Great and important advice to leave people with. Claire, thank you so much for being here. Claire Vo (01:27:13): Thank you. Lenny (01:27:18): Bye, everyone. Lenny...

Accepts praise without shrinking from it or turning it into a performance.