Opening
Eeke de Milliano (00:00:00): Process, by definition, is variance reducing. You're introducing it, because you worry that the variance in your org is too high. You want people to sort of meet a certain standard. Eeke de Milliano (00:00:13): And the cost of that is obviously, while you are reducing the standard and bringing folks up to the average, you're also bringing other folks down to the average. And oftentimes, the folks you're bringing down are your highest performers, your most creative thinkers....
The segment is an original transcript moment first. The interpretation should stay attached to what the language actually does.
Low-ego framing
Lenny (00:00:52): Welcome to Lenny's podcast, where I interview world-class product leaders and growth experts, to learn from their hard...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
have told me that I need to have you on this podcast. And actually, a big thank you to Snir Kodesh, who I believe is a colleague of yours, who gave me a bunch of interesting questions to ask you. So, I...
Accepts praise without shrinking from it or turning it into a performance.
Ask with curiosity
Lenny (00:38:40): So let me ask again, just how do you think about the right level of process for a stage of company, and what have you learned there? Eeke de Milliano (00:38:45):...
Turns a moment that could become critique into a question about the guest's thinking.
Low-ego framing
09:13): And you said Stripe is kind of known for being really late to PM and... I don't know if I want to say anti-PM, but there's a lot of sense of, "Why do we need PMs? We have amazing engineers who can...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Milliano (01:02:25): Yes. Lenny (01:02:26): Awesome. Thank you again, for being here. Eeke de Milliano (01:02:28): Thanks, Lenny. Lenny (01:02:31): Thank you so much for...
Accepts praise without shrinking from it or turning it into a performance.