Opening
Lenny Rachitsky (00:00:00): There's been a lot of talk these days about AI not delivering on the promise that we hear, especially at enterprises. Jason Droege (00:00:06): These things take 6 to 12 months to get them truly robust enough where an important process can be automated. Like with any of these major tech revolutions, headlines tell one story and then on the ground, laying broadband means you need to dig up every single road in America to lay it....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Low-ego framing
Jason Droege (00:00:06): These things take 6 to 12 months to get them truly...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
1:23:16): Some salespeople are getting some great commissions. Good job. Jason, thank you so much for being here. Jason Droege (01:23:21): Yeah, thank you. Honor to be a guest here. Super excited to be...
Accepts praise without shrinking from it or turning it into a performance.
Return warmth
Lenny Rachitsky (01:15:34): I appreciate you saying all that. With that, we've reached our very exciting lightning round. We've got five questions for you....
Matches the guest's warmth and keeps the social temperature generous.
Ask with curiosity
Lenny Rachitsky (00:10:28): Let's talk about Scale and this whole world of...
Turns a moment that could become critique into a question about the guest's thinking.
Low-ego framing
ship. Let's talk about this whole space that you guys essentially pioneered, I don't know best way to call it, data labeling, training data, creating evals for labs. You guys were at this before anyone even...
Uses we/us, uncertainty, or learner framing instead of performing authority.