Josh Miller

Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO)

Source 1622023-03-1915,950 words

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Opening
Josh Miller (00:00:00): We want people that show up to our company with some fire in their belly, something that they are out to do. And for each person it's a little bit different. For some people it may be UI Craft details. For other people, it may be achieving double the performance with a quarter of the engineering headcount. Everyone has something, but they show up with this heartfelt intensity. And I think even relative to everything else, I'm going to say, that's it....

The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.

Low-ego framing
CEO and co-founder of The Browser Company, where he helped build Arc, my go-to web browser. In today’s episode, we get an inside look at the unique structure and values of The Browser Company and how...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
Josh Miller (00:03:59): Thank you so much for having me, Lenny. Lenny (00:04:00): It's absolutely my pleasure. You are the CEO and co-founder of...

Accepts praise without shrinking from it or turning it into a performance.

Return warmth
Josh Miller (00:45:14): Oh, thank you. You as well. Lenny (00:45:15): I appreciate it. You talked about storytelling, and you mentioned that you have a whole bunch of odd teams at The Browser Company....

Matches the guest's warmth and keeps the social temperature generous.

Low-ego framing
like Arc is a remarkable product. It blew me away the first time I used it. I don't know if you saw it, I tweeted as soon as I signed up? I had to share how awesome it was. I was like- Josh Miller...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Name strength directly
a meaningful mission, it's so much easier to hire, versus not. And clearly you're really good at sharing that vision and mission. And then you also have a really interesting mission and vision. I think there's...

Says the strength directly to the guest, not only about them.