Katie Dill

Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe, Airbnb, Lyft)

Source 1702023-10-1516,906 words

Use this source for the original language, context, and comparison across the transcript set. The excerpts below keep the conversation readable before any interpretation.

Source moments

Read the transcript before the interpretation.

These excerpts keep the original conversation visible. Read the quote first; any interpretation should stay attached to what the language actually does.

Opening
Katie Dill (00:00:00): The use of the word beauty in books that have been digitized by Google has decreased, like pretty dramatically. And it's aligned with this idea of, "Well, functionality is king. Functionality is what matters." As if people think about functionality and beauty as like two opposite things. No, they're not two opposite things. Functionality is important. And actually beauty enhances functionality because it does make things easier to use, more approachable, more compelling to use....

The segment is an original transcript moment first. The interpretation should stay attached to what the language actually does.

Low-ego framing
has decreased, like pretty dramatically. And it's aligned with this idea of, "Well, functionality is king. Functionality is what matters." As if people think about functionality and beauty as like...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
Lenny (01:23:15): So thank you for the kind words. And with that, we've reached our very exciting lightning round. I've got a number of questions...

Accepts praise without shrinking from it or turning it into a performance.

Ask with curiosity
Katie Dill (00:21:59): I love that we're talking about this...

Turns a moment that could become critique into a question about the guest's thinking.

Low-ego framing
1:39): It's a great question, and I think this is like an age-old question that I don't know if will ever go away, and probably because the quality bar keeps evolving, keeps rising. But I think first to kind of...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
is just full of beautiful metaphors. Also, just full of beauty. Katie, thank you so much for being here. Two final questions. Where can folks find online if they want to reach out and maybe ask some...

Accepts praise without shrinking from it or turning it into a performance.