Opening
Kim Scott (00:00:00): If you say, "Do you have any feedback for me?" You're wasting your breath. The other person's going to say, "Oh no, everything's fine." The question that I like to ask is, "What could I do or stop doing that would make it easier to work with me?" Do not write down my question because if you sound like Kim Scott and not like yourself, then other people are not going to believe you want the answer....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Low-ego framing
I'd not like yourself, then other people are not going to believe you want the answer. It needs to sound authentic to you, and if everybody can write down their question, who they're going to ask it of...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Kim Scott (00:03:17): Thank you for having me. I'm excited for our conversation. Lenny (00:03:20): Your book, Radical Candor is the single most...
Accepts praise without shrinking from it or turning it into a performance.
Name the work
Lenny (00:03:20): Your book, Radical Candor is the single most recommended book on this podcast. I don't know if you know this podcast well, but...
Names a concrete strength, artifact, or contribution instead of offering generic praise.
Ask with curiosity
risk retention with your employees if you're too direct with them. So how do you think about finding this balance of being candid but not pissing people off, or do you just hire people that are open and ready...
Turns a moment that could become critique into a question about the guest's thinking.
Accept praise cleanly
Kim Scott (01:26:05): Oh, good. Lenny (01:26:06): Kim, thank you so much for being here. Kim Scott (01:26:08): Thank you. I really enjoyed it. Lenny (01:26:11): Same. Bye...
Accepts praise without shrinking from it or turning it into a performance.