Melissa Tan

Melissa Tan (00:00:00): My aha moment of the value of first principles thinking was when I was at Dropbox. We would hire a ton of really smart people that had never done sales and had them do sales. There are a lot of disadvantages to that, but I do think it led to a ton of innovation. That's how we got our very innovative go-to market motions because a lot of those people then moved into different functions at the company. They had all this context on who the user was....

The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.

Lenny (00:00:38): Welcome to Lenny's podcast, where I interview...

Uses we/us, uncertainty, or learner framing instead of performing authority.

to get to work with you in this new stage of your life are also very lucky. Thank you for being here. Two final questions. Where can folks find you online if they want to reach out? And how can listeners...

Accepts praise without shrinking from it or turning it into a performance.

Lenny (01:13:32): Wow, I did not know that existed. That is a really smart idea and feature. Melissa, I could see why people follow you from company to company. I feel like the companies that are going to get to work with you in this new stage of your life are also very lucky. Thank you for being here. Two final questions. Where can folks find you online if they want to reach out? And how can listeners be useful to you?...

The ending stays curious after the formal conversation is almost done.