Opening
Pete Kazanjy (00:00:00): The thing that I just like to encourage founders and product managers and what have you is just don't be afraid of sales. There's a lot of people out there who would love to tell you a story that it's magical or like, "Oh, you've got to be a born seller," things like that and it's really not. Those people are just talking their book, if you will, and so just getting good at those behaviors, it's going to benefit you in a myriad of ways....
The segment is an original transcript moment first. The interpretation should stay attached to what the language actually does.
Low-ego framing
Ashley Mulligan (00:02:58): Well, based on our data, about a third of people will consider switching to another company after just one bad...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Pete Kazanjy (00:04:20): The quick story was Lenny had shipped his different genres of...
Accepts praise without shrinking from it or turning it into a performance.
Name the work
here. We've been online buddies for a few years now, ever since I discovered your book, Founding Sales, which we're going to talk about, and it's just been a lot of fun knowing you, so thank you again for...
Names a concrete strength, artifact, or contribution instead of offering generic praise.
Low-ego framing
I'd. And then the next loop through, ideally the next time that person says, "Oh, I don't know, Lenny, it doesn't really sound like X, Y, Z," you're like, "Oh, a lot of people say that, but here, if you look over...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Lenny (01:01:13): Amazing. Pete, thank you for being here. Pete Kazanjy (01:01:16): It was awesome. Thanks, Lenny. Lenny (01:01:18): Thank you so much...
Accepts praise without shrinking from it or turning it into a performance.