Opening
Ryan Singer (00:00:00): I often use this analogy of if you're doing a home renovation, you can have the most beautiful rendering of the new bedroom and we're going to have these lamps on the side of the bed that are coming out from the wall. But if you haven't checked if there's electricity in that wall there or not, it's going to drastically change the cost and the time and everything....
The segment is an original transcript moment first. The interpretation should stay attached to what the language actually does.
Low-ego framing
renovation, you can have the most beautiful rendering of the new bedroom and we're going to have these lamps on the side of the bed that are coming out from the wall. But if you haven't checked if...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Lenny Rachitsky (00:01:46): A big thank you to Des Trainer, Bob Moesta and Chris Speck for suggesting questions and topics for this conversation. If you enjoy...
Accepts praise without shrinking from it or turning it into a performance.
Low-ego framing
Ryan Singer (00:12:19): I don't know. I don't know what he was doing the rest of his time. Lenny Rachitsky (00:12:19): Probably something great....
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Ryan Singer (01:44:24): Yes. Lenny Rachitsky (01:44:26): Amazing. Ryan, thank you so much for being here. Ryan Singer (01:44:29): Yeah. Thanks a lot. You had amazing questions. It's a subject...
Accepts praise without shrinking from it or turning it into a performance.
Ending
Ryan Singer (01:44:03): So it's kind of first working with leadership, "Who do we need to get to do this work? Who are the right people? How do we bring them into a pilot project?" Narrowing down, doing some framing work on the pilot, so it's going to be clearer in the shaping. And then, giving some guidance on how to get through that shaping with some feedback rounds. This is usually a good approach. Lenny Rachitsky (01:44:22): Amazing. And they can find this on your website if they want to explore this?...
The ending reorients from guest intimacy to listener usefulness.